Terms of Service & Communications Disclosures

1. Acceptance and Eligibility

These Terms of Service are an agreement between you and The Global Directory of Who's Who, referred to in these terms as the “Company,” “we,” “us,” or “our.” You must be at least 18 years old and legally able to enter into a binding agreement to use paid services or create a member account.

If you use the website or services on behalf of a business, professional practice, employer, or other organization, you represent that you are authorized to accept these terms on its behalf.

2. Directory, Recognition, and Related Services

Our services may include online directory membership, professional profiles, recognition programs, account support, digital promotion, editorial assistance, profile updates, website features, physical awards or merchandise, and other services described at the time of purchase.

Recognition, membership, or inclusion in our directory is not a license, professional certification, governmental credential, or endorsement by a governmental agency, licensing board, employer, hospital, professional association, or unrelated third party.

Unless expressly stated in a signed agreement, we do not guarantee search-engine placement, website traffic, leads, sales, clients, patients, employment, media attention, business growth, or any other commercial result.

The specific services, products, pricing, delivery estimates, and included features are those stated in the applicable order confirmation, invoice, recorded authorization, email confirmation, or other transaction record.

3. Member Information and Profile Content

You are responsible for providing accurate, current, and complete information. You agree to notify us of material changes to your name, title, organization, address, telephone number, email address, professional status, credentials, or other profile information.

We may edit, format, shorten, reorganize, or temporarily withhold submitted material to improve clarity, correct obvious errors, meet technical requirements, protect third-party rights, or comply with our content standards. We may request documentation supporting professional credentials, awards, employment, education, or other claims.

You retain ownership of information, photographs, logos, and other materials you submit. You grant the Company a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, distribute, and promote those materials only as reasonably necessary to provide, operate, maintain, and market the services you requested.

Errors or omissions should be reported promptly. Our reasonable remedy for an error within our control is correction of the affected online profile, account information, digital material, or replacement of an affected physical item when appropriate.

4. Acceptable Use and Member Conduct

The directory and networking features are intended for legitimate professional communication. You may not use the website or member information to send spam, conduct bulk unsolicited outreach, harass another person, impersonate others, scrape data, bypass security measures, introduce malicious code, or violate privacy, intellectual-property, consumer-protection, telemarketing, or other applicable laws.

We may suspend or terminate access, remove content, restrict online privileges, or close an account when we reasonably believe there has been fraud, abuse, unlawful conduct, a security risk, material misinformation, nonpayment, or a violation of these terms. When practical, we will provide notice and an opportunity to address the issue.

5. Telephone, Email, and Electronic Communications

By providing contact information, you authorize us to use it for account administration, order confirmations, billing notices, service updates, customer support, delivery coordination, security alerts, and other communications reasonably related to your account or transaction.

Where required by law, promotional calls, prerecorded messages, automated calls, emails, or text messages will be sent only after the applicable consent has been obtained. Consent to receive promotional communications is not a condition of purchasing any product or service.

You may withdraw marketing consent at any time. Opting out of promotional communications does not prevent us from sending non-promotional messages that are necessary to complete a transaction, service an account, respond to a request, or provide a legally required notice.

6. SMS and MMS Messaging Terms

7. Payments, Cancellation, Refunds, and Physical Items

Prices, payment schedules, installment arrangements, and included services are disclosed during the applicable transaction. You authorize us and our payment processor to charge the payment method you provide for the amount you approve.

Unless a different written cancellation period is stated in your order or required by applicable law, a member may request cancellation within three calendar days of the transaction. Cancellation requests must be made directly by the member or an authorized account representative and must include enough information for us to identify the transaction.

After the applicable cancellation period, personalized services, customized digital work, reserved placements, completed account setup, shipped merchandise, and other fulfilled or partially fulfilled items are generally final and non-refundable, except where otherwise required by law or expressly agreed in writing.

We do not impose a new recurring maintenance, hosting, renewal, or similar charge unless the charge and its frequency were disclosed and authorized before billing. Any optional renewal or recurring service is governed by the authorization provided for that service.

Before initiating a chargeback, we encourage you to contact us so we can review the transaction, authorization, delivery records, account activity, and any service concern. Nothing in these terms limits rights that cannot legally be waived. We may respond to a bank inquiry or chargeback with relevant transaction and fulfillment records.

If a physical item arrives damaged, contact us promptly and retain the item and packaging so we can review the claim and, when appropriate, arrange replacement. Delivery dates are estimates unless expressly guaranteed in writing.

8. Privacy, Security, and Data Use

We collect and use information reasonably necessary to provide services, maintain accounts, process payments through third-party processors, prevent fraud, communicate with members, improve website operation, comply with legal obligations, and protect our rights and users.

Payment-card information entered through our secure payment process is submitted to the payment processor. We do not intentionally store complete card numbers or card security codes on this website.

Online profiles may contain professional information that you provide or authorize us to display. Because directory profiles are intended to be publicly accessible, do not submit private personal information that you do not want displayed.

We use reasonable administrative, technical, and organizational safeguards, but no website, transmission, or storage system can be guaranteed to be completely secure.

9. Intellectual Property

The website, directory structure, branding, logos, software, design, text, graphics, databases, compilations, and other Company-created materials are owned by or licensed to the Company and are protected by applicable intellectual-property laws.

You may not copy, scrape, sell, sublicense, reverse engineer, create derivative works from, or commercially exploit protected Company materials except with prior written permission or as otherwise allowed by law.

10. Third-Party Services and Links

Our website may rely on or link to payment processors, hosting providers, email services, delivery companies, social networks, analytics services, and other third parties. Their services are governed by their own terms and privacy practices. We are not responsible for an unrelated third party's independent acts, omissions, availability, or security.

11. Service Disclaimers

Services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not warrant that the website will always be uninterrupted, error-free, secure, or compatible with every device or browser.

Information appearing in a member profile is based primarily on information supplied by or on behalf of that member. We do not independently verify every statement and are not responsible for professional advice, services, products, or conduct offered by members or third parties.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12. Limitation of Liability and Indemnification

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR REPUTATIONAL HARM ARISING FROM OR RELATED TO THE WEBSITE OR SERVICES.

To the maximum extent permitted by law, the Company's aggregate liability for a claim relating to a specific paid transaction will not exceed the amount you paid to the Company for the service or product giving rise to that claim.

You agree to indemnify and hold the Company harmless from third-party claims arising from information or materials you submit, your unlawful use of the website, your violation of another person's rights, or your material breach of these terms.

13. Changes to Services or Terms

We may update these terms to reflect changes in services, technology, security practices, business operations, or legal requirements. The effective date shown above identifies the latest version posted on this page. Material changes will apply prospectively unless a different result is required by law.

14. Governing Law and Severability

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except where another jurisdiction's law must apply. Any legal proceeding that is not subject to a separately agreed dispute process will be brought in a court of competent jurisdiction serving Suffolk County, New York, unless applicable law requires otherwise.

If any part of these terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

15. Contact Information

Questions, correction requests, cancellation requests, communication preferences, and service concerns may be directed to: